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WHAT IS GREAT SEAL SERVICE?
The Great Seal of the United States symbolizes Integrity, Quality, and the American values of craftsmanship and service. To National Maintenance and Build Out Company, LLC, the Great Seal represents our commitment to providing building maintenance services that our clients can always depend on - Great Seal Service.
GREAT SEAL SERVICE GUARANTEE:
National’s Reputation is built on Integrity, Honesty, Quality and
Professionalism. All services provided must Satisfy the Customer
100%. We aren’t satisfied until you are!
GREAT SEAL QUALITY POLICY:
National is committed to doing things Right the First Time. We
carefully screen and hire only qualified service technicians or
sub-contractors. Our managers and those they supervise approach
service with an “Owner Mentality.” Your Account Manager’s job
is to ensure you are happy with our work and that you get what you
pay for.
GREAT SEAL SERVICE CENTER:
National’s managers, dispatchers and operations personnel work
from a newly
configured, technologically advanced suburban Service Center. You
can reach us
24/7 and our technicians respond 24/7. In short, we are in touch
with you, and with
our field personnel who carry digital cell phones.
GREAT SEAL CUSTOMER FEEDBACK POLICY:
In order to be the best at what we do. We must be connected to our
customers views
and needs about our work for them. This is done through written
customer surveys,
check lists, work order audits, service response trend analysis, and
QA forms.
National is accountable first to customers and second to our own
policies and
procedures.
GREAT SEAL APPRAISALS:
All service undertakings are preceded by comprehensive reviews by
qualified employees to benchmark services against customer
expectations. National will not accept work it is not qualified to
perform. Great Seal Appraisals protect Customers.
GREAT SEAL PRICING:
All customer pricing is fully disclosed in our service agreements.
PM Service costs are fixed monthly expenses you can budget. On
Demand and Emergency response fees are competitively set and fixed
for the period of the work.
GREAT SEAL FINANCING:
Need money for a capital project National is doing? We have
financing capability so you can apply for a loan with us! Also, some
guaranteed savings projects, like energy management, lighting and
HVAC upgrades, may qualify for Performance Contracting where the
savings pay for the capital with a very short payback period.
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